Frequently Asked Questions

How long will it take me to complete the masterclass series?

Virtual classes are self-paced. You can take as long as you need. If you pause a presentation, the virtual classroom will remember where you left off and offer the option to begin there or start over when you return to it. The digital classes are also independent of each other. They may be viewed in any order, and, while we recommend taking the entire series, you can skip classes on topics that don’t interest you.

What devices will allow me to access the virtual classes?

They can be viewed on any device capable of internet streaming.

How long will I have access?

Access never expires, and when classes are updated or new ones are added, you will automatically receive access to the updated or new presentations.

Who gives the masterclasses?

Find out more about instructors on the Faculty page.  

Are the masterclasses solely intended for an American audience?

Not at all. The same issues are of concern in most other countries, and what constitutes optimal care is the same the world over. Moreover, because much of the world’s research is published in English, the research literature analyzed and synthesized in the masterclasses has been conducted in many countries, not just the U.S.

I’m in my third trimester, should I still take the masterclass series?

It’s never too late to gather information that can help you make informed decisions and obtain optimal care for you and your baby.

I live internationally, can I still access the masterclasses?

You can access the masterclasses from anywhere in the world that has internet access and at any time that is convenient to you.

Do you provide subtitles to the masterclasses?

Yes, each slide is accompanied by a “Notes” page that contains the narration script for that slide.

Can I download the masterclasses?

Unfortunately, no. CBU masterclasses are streamable only and use specialized online education software that enables you to control the pace and order of the slide presentations.

How can I find out when new classes are posted or updated?

Once you purchase a course, you will automatically receive notifications about new classes and access to updated presentations. Be sure to add henci@childbirth-u.com to your email address book so e-notices don’t end up in your spam filter.

Do you offer any refunds or guarantees?

Absolutely! If you aren’t satisfied, contact us within 30 days of your purchase date, and we’ll refund your money.

What if I have technical difficulties?

We’re sorry you’re having a problem. Contact us and our technical support/customer service staff is available via e-mail during normal business hours in the Pacific Time Zone. Please describe in as much detail as you can the nature of your problem, anything you did to try to fix it, and if relevant, what the results were. We will get back to you as soon as we can.

How do I report an error in a presentation or a problem with a resource?

Thank you for taking the time to help us out. Please contact us so that we can make the correction.

Disclaimer

Childbirth U is intended to help you make informed decisions about maternity care; however, the information found on this website is not a substitute for professional medical advice. You should consult your physician or midwife before acting on any of the information you find here. While the content of CBU lectures is believed to be true and accurate at the time of publication, we accept no legal responsibility for any errors or omissions that may be made and make no warranty, express or implied, with respect to the content of CBU lectures.

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